Wrong balance on MetaMask FTM wallet

Koinly Support
1

Describe the problem:
I see balance of 19,718 tokens although on MetaMask I’ve got nothing.

Which exchange/wallet is this regarding?
MetaMask FTM

How did you import data into this wallet?
Tried both API and CSV import - same result.

What have you tried to fix this so far?
Switch from API to import CSV.

Wallet: MetaMask (FTM) 2 (MetaMask (FTM))
Transactions: 970
Imported with: CSV

  1. No airdrops/forks found
  2. API does not allow access to: Uniswap v3 liquidity
2

Hi @Yizhar

When it comes to importing data from Metamask, the suggested method to import your data is the API sync only. Make sure you have not used a combination of API and CSV for this wallet and the wallet is synced.

If you still have balance discrepancies, contact our support and we will look into the issue: support@koinly.io