Will not delete transactions for tax statement

Koinly Support
1

Describe the problem:
I have attempted to delete transactions, but nothing would change the number of transactions for tax generation purposes. I then erased all wallets and still the same number shows over 82,000 transactions.
I also have went into setting and reset all data then also cleared all cache. It still has not changed the transactions number.
How do I reset that count ?

Which exchange/wallet is this regarding?
All wallets.

How did you import data into this wallet? Sync to binance, coinbase, coinbase pro, etc.
Crypto.com was csv file.

What have you tried to fix this so far? I deleted all wallets and cleared ALL data and All cache in settings. Nothing changed.

2

Having this issue also. Really wish we could get an answer! I’ve seen several posts for this same problem and not one has an answer including my own…

3

Ok,
Mine is clear now and back to zero.
I don’t know if this is a timed purge or if someone manually did it. So, I don’t know what the reason for resolution was. Good luck everyone !