Wallet still shows a Value even though it is empty (Daedalus)

Koinly Support
1

Problem:
When importing wallets from Daedalus they still show a value of coin even though it has all been transferred to other wallets, which have also imported. This results in my “total ADA” being inflated since it is not zeroing out the wallets even though the transaction history shows a transfer into another wallet correctly.

Which exchange/wallet is this regarding?
Daedalus.

How did you import data into this wallet?
“Export CSV” Function in Daedalus

What have you tried to fix this so far?
Reviewing the transaction logs to verify it was correct and it recognized my other wallets correctly, which it does.

2

Hello!

Alex from Koinly here :slight_smile:

This could be a sign of some duplicate transactions causing the transfer to not fully remove all the ADA.
The easiest way to see this would be to filter for only ADA and check the transactions around the same times as the transfers.

It would be better if you send us an email at hello@koinly.io so we can take a closer look at this!

Best regards,
Alex