Wallet not syncing

Koinly Support
1

Describe the problem:

Wallet: Ethereum (ETH) - 0x8f35…d1 (Ethereum (ETH))
Transactions: 0
Imported with: API

  1. No transactions found

Which exchange/wallet is this regarding?
metamask

How did you import data into this wallet?
api

What have you tried to fix this so far?

2

Hi @crizzz36

Check your wallet address on Etherscan. If you see transactions but Koinly is not importing them, then either share your public address with me or reach out to our support team via the in-app chat to look into this.