Wallet balance for coin incorrect (BSC Scan)

Koinly Support
#1

Describe the problem:
My wallet shows the incorrect balance for SFM on the BSC.

Which exchange/wallet is this regarding?
The correct balance should be under 1 SFM but my balance shows as ~800K SFM. I think this is because if you add up all of the deposits of SFM and then subtract the sells, you get the same ~800K figure. But this does not reflect by balance.

How did you import data into this wallet?
Automatically fed from BSC.

What have you tried to fix this so far?
Double checked against BSCscan.com and got to the same number, but this doesn’t reflect my actual balance of SFM as confirmed by MetaMask and TrustWallet.

#2

Hey brians10,

We need to be able to investigate these balances and wallets in order to help you out further here

Can you please reach out to us here, so we can resolve this issue for you?

#3

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