Wallet Address refuses to synchronise

Koinly Support
1

Describe the problem:
Wallet address refuse to synchronise.

Which exchange/wallet is this regarding?
KeepKey wallet address

How did you import data into this wallet?

What have you tried to fix this so far?
Tries to resynchronise several times.

Wallet: KeepKey 5 (Bitcoin (BTC))
Transactions: 0
Imported with: API

  1. Rate limit error, try again later
  2. No transactions found
2

Same here! Been like this since at least yesterday.