I need to upgrade from the Trader plan to Pro but it is asking for the full amount rather than the difference.
Do I get a refund for the Trader plan once upgraded?
Hello!
Alex from Koinly here 
That is odd, it should only be asking for the difference.
Could you please send us an email at hello@koinly.io so we can forward it to our accounts team for a closer inspection?
Thanks!
Best regards,
Alex