Untracked tokens

On various chains there are a number of tokens which aren’t identified correctly when syncing, meaning the price feed doesn’t work and value has to be manually input.

What’s the best way of informing you of these tokens so that they’re picked up correctly?

Hi @chuqu,

If these tokens have been listed on Coinmarketcap or Coingecko with their price feed, you can reach out to our support and share the token contract and a link to one of the two platforms above and our Currency Team will be able to add them to our database. I suggest you read our article below for more information:

https://support.koinly.io/hc/en-us/articles/9908059562908-How-Koinly-sets-the-market-price-for-your-transactions

Thanks. Reach out to support meaning make a post on this forum or is there a better way?

Hi @chuqu,

You can reach out to our support at support@koinly.io.

We will be there to help you. :slightly_smiling_face: