"This wallet is a duplicate" - although I couldn't see another wallet with same address & chain

Koinly Support
1

Describe the problem:
“This wallet is a duplicate” error message is displayed, although there’s no other wallet with same address & network.

Which exchange/wallet is this regarding?
Metamask (Matic)

How did you import data into this wallet?
API

What have you tried to fix this so far?
Nothing.

Wallet: MetaMask (MATIC) (MetaMask (MATIC))
Transactions: 5301
Imported with: API

  1. This wallet is a duplicate
2

Hi @Yizhar

This error only appears if you have already created a wallet with the same address. If you believe the error is irrelevant, please contact our support and we will look into it. support@koinly.io