The "Auth Token Corrupted" issue occurs too frequently

Your service is excellent and stands out among others, but it is frustrating to log in with a password and CAPTCHA each time I encounter the “Auth Token Corrupted” message. This issue occurs across all devices (iOS, Android, and website), often when switching from mobile data to Wi-Fi or when the IP address changes. Would it be possible to maintain a permanent login, at least when using “Sign in with Google”?

Hi @Viktar_Kalesnikau

Thanks for reporting this. Would you reach out to our support team to look into the issue, please?

Please advise on the best method to escalate this issue to the support team, as it has persisted since 2022.

@Viktar_Kalesnikau

Reach out to our support team using the in-app chat.

https://koinly.io/contact/