Describe the problem:
Which exchange/wallet is this regarding?
How did you import data into this wallet?
What have you tried to fix this so far?
Hello Koinly support,
I need help with my Stellar (XLM) wallet connected to my Tangem wallet.
Which exchange/wallet is this regarding?
Tangem Wallet – Stellar (XLM).
How did you import data into this wallet?
I connected the wallet using the Koinly API integration.
What have you tried to fix this so far?
- I have synchronised the wallet several times.
- I checked the transaction history.
- I reviewed the manually added transactions.
- I checked the troubleshooting section.
Koinly currently shows:
- 72 transactions (70 deposits and 2 transfers).
- Invalid account or no recent transactions.
- No crypto withdrawals found.
- No trades found.
- 4 transactions added manually.
- API limitation: transactions older than one year are unavailable.
I am concerned that some of my historical XLM transaction data and purchase costs may be missing.
I have transferred XLM from eToro and Revolut into my Tangem wallet.
Could you please help me identify the missing transaction history and resolve the API synchronisation problem without creating duplicate transactions or losing existing records?
Thank you for your assistance.