Describe the problem:
I think that Shakepay has updated their CSV exporting based on the comparison of a couple of my transactions history CSVs. I am not having any success importing my latest transactions.
Which exchange/wallet is this regarding?
Shakepay
How did you import data into this wallet?
CSV import
What have you tried to fix this so far?
I have compared CSV files and noticed a change in column headers and some of the data included for transactions. I have tried to redownload the file from Shakepay but that hasn’t changed anything.
Same here, for past few days I cannot import either csv or xlsx files. I have contacted Shakepay :
This seems to be an issue with koinly not accepting our updated file format. Our new update accommodates a more detailed report and they’ll need to tweak some things. I would suggest reaching out to their support to get this updated on their end.
Hi guys,
We will need to update our importers to accommodate these new changes.
Could you contact us at support@koinly.io and attach your CSV file (or a part of it) so we can see the changes?
Best regards,
Petur
Thank you. Just sent an email with the CSV.
This is great to hear. I just sent an email asking about this. It looks like someone has sent their CSV file. Let me know if you need another and I’ll send mine along.
Thanks!
Hi All,
I was able to temporary fix this by renaming the csv header/name of Column H from [Direction] to [Credit/Debit].
Thanks, ConstellationOhm
I tried that and it worked(I had to use google docs to change the cvs file)
Hopefully, Koinly will make proper changes soon
Hey all,
The updated imported was delayed for a day but it has now gone live 
Best regards,
Petur