mistake while permanently deleting transactions

Describe the problem: Hello,

I made a mistake while permanently deleting transactions, when I request a synchronization koinly no longer matters these transactions, how can I restore them?

Which exchange/wallet is this regarding? metamask

How did you import data into this wallet? api public

What have you tried to fix this so far?

Also having this same problem. I “permanently deleted” a transaction (imported from the Ethereum API), expecting it to reappear on the next sync as per answers on this forum.

This has not happened, even after doing a “Resync wallet from begininng”. How can I get this transaction back and why is the resync not working?

Did you “resync wallet from beginning” ?

wallets - click wallet name - having trouble - resync wallet from beginning

Hello!

Alex from Koinly here :slight_smile:

As @crypto_small and @NAA have pointed out you indeed need to perform the “Resync wallet from beginning” action.
Check out the video posted above on how to do it.

Many thanks to @crypto_small and @NAA for helping out with this! :slight_smile:

Best regards,
Alex