Missing token from BASE WALLET

Koinly Support
1

Hello Koinly Support,

My existing Base wallet is syncing successfully and contains 253 transactions, but Koinly shows a total value of only $7.90. My actual wallet balance is approximately $196.

Several tokens, including VELO, SUPER, PHA (Phala), and FET (Fetch.ai), are missing from the Koinly holdings. The wallet’s Troubleshoot page says “No issues detected,” even after syncing.

Could you please help me determine whether these tokens are missing because of an incomplete blockchain import, unsupported token recognition, or another issue?

I want to correct the balances without duplicating or deleting my existing transactions.

Thank you.

2

Hi @dipta_arefine

Although this requires further investigation, I believe the issue is related to unsupported tokens or tokens without a market price in Koinly. To confirm this, please consult Market prices for XYZ are missing. If you need additional assistance afterward, feel free to contact our support team through the in-app chat.