Missing Purchase History. Koinly not linking

Describe the problem:
Missing purchase history.
I purchased BAT on 2020-05-30 13:03:24 UTC
I exchanged BAT on 2021-10-24 10:40:39 UTC

Which exchange/wallet is this regarding?
Coinbase
and
Coinbase pro

How did you import data into this wallet?
Coinbase (API)
Coinbase Pro (CSV)

What have you tried to fix this so far?
I’ve tried linking the two together, but I haven’t figured that one out just yet.

Hi @Truth-Seeker

Thanks for your message. :waving_hand:t2:

To fix the Missing Purchase History errors I would suggest working through the steps in the article below:

https://support.koinly.io/en/articles/9490037-missing-purchase-history-for-xyz

This article will also help you track down the missing purchases:

https://support.koinly.io/en/articles/9490041-some-transactions-are-missing

If the error persists after working through the above, you can open a ticket with us by clicking the chat box from within your Koinly account. :+1:t2: