Describe the problem:
Missing Purchase history
Which exchange/wallet is this regarding?
Several but Binance & Gate.io
How did you import data into this wallet?
CSV
What have you tried to fix this so far?
No idea where to start
A missing purchase history error is seen when the data imported to Koinly is incomplete. This is generally caused by either API limitations or, in this case, not exporting the correct files!
You can find the instructions on how to download the correct files by searching for your exchanges/wallets on our integration page.
If you still experience issues, please get in touch with us at support@koinly.io or through live chat and mention this thread!