Describe the problem:
Currently Koinly is saying I have a much higher balance than I actually do in dollars and stablecoins on exchanges (real is a couple hundred, this is various levels of magnitude off from what it is telling me)
Which exchange/wallet is this regarding?
This all happened when I added the Kraken API.
How did you import data into this wallet?
Via the API.
What have you tried to fix this so far?
Tried to refresh and sync again.
Hey @Adonai
Happy to help with this!
Usually this happens when the API has not presented Koinly with a complete transaction history. A negative balance means a deposit is missing, a positive difference means a withdrawal is missing. Resyncing wont make a difference here I am afraid.
Can you send me a screenshot of the (i) error icon on the wallet?
There are 2 ways to solve this - either add the missing deposit/withdrawal manually to even out the balance or and delete the API connection, and rely on CSV exports from Kraken (usually more accurate)
Instructions on getting the files needed here - https://koinly.io/integrations/kraken/
Let me know if that helps!