Koinly showing excess balances

Koinly Support
1

Describe the problem:
Koinly is showing token balances that I never owned.
For example it says at some points I owned over 200k DAI even though I did not.
It’s also showing 16 WBTC which is also wrong.
This happened when I refreshed my portfolio today. Before that everything was fine and I never had any problems.
When I’m looking for transactions that could cause the problem there aren’t any, my transaction history is fine but still the total balances are wrong.

Which exchange/wallet is this regarding?
Not clear because my exchange/wallet balances are correct, just the overall is wrong.

How did you import data into this wallet?
Not tied to a specific wallet.

What have you tried to fix this so far?
Tried refreshing, changing settings to make everything recalculate.

3

Having the exact same issue. For me, it does not seem to impact current balances, but the historical balances are multiple times what the actual balances should be. The issue shows up in the graph of portfolio value on the dashboard, but also if I select a specific past date, it shows incorrect balances in the balance detail below the graph.

I have also checked the transaction history, and there are no transactions that would result in the balances shown. I have also looked at the historical balances with the “Reported Balances?” both checked and unchecked. No change.

4

Hi @SOLMaxi @therealmach3

Would you restart gains in your account Settings?

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