Coinbase missing purchase history

Describe the problem:
Wallet: Coinbase (Coinbase)

Transactions: 932
Imported with: API

  1. To amount must be less than From_amount
  2. No airdrops/forks found
  3. 14 transactions are missing purchase history
    ---- Missing 0.000002 ADA on 2022-11-12 20:06:10 UTC
    ---- Missing 12.28883744 ETH between 2022-09-17 21:43:39 UTC and 2022-12-11 17:50:07 UTC
    ---- Missing 2.49993164 BTC between 2022-11-12 20:23:07 UTC and 2022-12-11 17:54:24 UTC
    ---- Missing 25703.61728606 VGX between 2022-09-16 01:35:07 UTC and 2022-09-20 03:19:45 UTC
    ---- Missing 0.000001 USDT between 2022-11-24 23:44:35 UTC and 2022-11-24 23:48:08 UTC

Which exchange/wallet is this regarding?

How did you import data into this wallet?

What have you tried to fix this so far?
I tried deleting and trying API again
I tried deleting and trying csv, but koinly will not upload coinbase csv file
This makes no sense so far. Coinbase is my fiat onramp, I do spot purchases, all the info should be there

Hi @jim_sanders,

Thank you for your stellar patience with us and welcome to the Discuss community, Jim!

We appreciate you including all the troubleshooting measures you’ve used.

Would you please connect with our support team so we can investigate your Coinbase wallet?

Additionally, our dev team has a few Coinbase API data import issues that they have on their roadmap and in-progress. When you connect with our team you can request to be notified once they have completed their work. You’ll immediately receive the notification once it’s live and ready to go! :raised_hands:

We can also help with importing CSV files through the support team. Ahead of that you can follow our Coinbase integrations page. The CSV method integrating into Koinly is in sections 5-7.

Thank you and have an awesome day!

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