Cardano Wallet Balance does not match

Describe the problem:
The Balance in my wallet does not match the balance that Koinly says I have in that wallet. My other Cardano wallets appear to be correct after being added by API.

Which exchange/wallet is this regarding?
Cardano Eternal

How did you import data into this wallet?
API

What have you tried to fix this so far?
Deleting the wallet and added the wallet again and also resyncing the wallet multiple times. Triple checked the wallet address.

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