ByBit sync failing

Koinly Support
#1

Describe the problem:
As many other users seemed to have in the last couple of weeks, the bybit API sync is not working anymore. Those threads say “this is resolved” however it started for me after it was resolved for them and whatever I try can’t fix this myself.

Which exchange/wallet is this regarding?
Bybit

How did you import data into this wallet?
API

What have you tried to fix this so far?
Remove the link, create a new one, created new API key in ByBit all without any change in the error. Seems the IP of the koinly server is getting blacklisted or something.

2 Likes
#3

I have the same issue
image

#4

I’m experiencing the same issue. :anguished:

#2

@Juxture Hey there :wave:

Sorry to hear you are still facing issues. Our tech team would need to troubleshoot your Koinly account and the Bybit connection, can you please submit a ticket to support on the e-mail below?

[email protected]

#5

Greetings!

I also have the same error. However, on other services Bybit synchronizes successfully. Is it possible to solve this problem?

#6

closing this topic, as we have a duplicate thread above :slight_smile:

#7