Describe the problem: Looks like your wallet ‘ByBit’ didn’t sync successfully due to an unexpected error. This usually means that something is wrong with the exchange’s API service, or that Koinly is having some problems with syncing the data. In either case, the issue is sure to be fixed shortly,…

same for me - when can we expect a solution?

Same for me. Good to know I am not the only one. I contacted the Bybit support today, curious what they will respond.

The same error pops up while trying to sync my wallet. My old API key expired, so I just created a new one. I clicked on my existing ByBit Koinly wallet and updated the API key and secret right from the troubleshooting page inside the wallet. Then I tried syncing it and I got the same error as you. …

I also wrote to Koinly customer support. When I get an answer I will update everyone here. I hope you guys will do the same. Thanks in advance.

Please update us when you receive a solution to your problem from Koinly. Thanks in advance. My time is running out and I need to solve the problem ASAP. I appreciate any help I can get.

[image] Mortane: Same message for me too Same message for me too. Can we have feedback from Koinly support, if the issue is known and if they are working on it?

I get “too many Visits” error,too. I use python pybit, version 2.4.0 , is this related? Are V5 endpoints or V3 endpoints related?

It is now syncing for me. Thank you!

Bybit API key erroring

Koinly Support

Ali_Koinly November 27, 2023, 4:52pm 13

This ticket is now marked as Complete, can you try to resync the wallet?

2 Likes

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Too many visits. Exceeded the API Rate Limit Koinly Support	1	556	December 30, 2023
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Bybit API key erroring

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