Describe the problem:
On 28 Oct I send 0.01 and 0.1 BTC from wallet to exchange
But it is showing a SEND transaction of - 0.12999807 BTC and a Profit of £3,200.81, which is incorrect.
https://app.koinly.io/p/transactions?transaction_id=F47A2512E86CBBA1362959E5B725B67A
Something is wrong, please kindly help
Which exchange/wallet is this regarding?
BTC Wallet
How did you import data into this wallet?
Wallet address
What have you tried to fix this so far?
Re sync all wallets multiple times
Hi @greenleaves
If you see a “send” transaction instead of a tax-free transfer between your wallets, it means that the receiving wallet has not been added in Koinly or the data you have imported is not in UTC+0 if you used the CSV import method.
Make sure the receiving wallet has been added and then merge the deposit of the BTC with the withdrawal to have a tax-free transfer.
Please check the article How Koinly handles transfers between your own wallets
Hi @Aria_Koinly
Thanks, the transfer out is to Binance exchange which is already synched by API
I can also see the 2 Binance transactions are marked as transfers which shows profits as 3£ that is fine. But just before those 2 transactions, I see this Send transfer which shows the profit as £3467 that is a concern for me and its wrong.
Would be great if you help to really check my transactions in this below Koinly link and help, please…
app .koinly .io / p / transactions ? transaction_id=EF4644F9948C322514C9E1BA611E6DB4
Hi @greenleaves
Would you DM me your Koinly email address as well as the time and date of the transaction in question?
@Aria_Koinly Sure how to DM your directly I cant see any options
Please create a support ticket: https://koinly.io/contact/