"a bulk action is already in progress for this portfolio. Please wait for it to complete."

Describe the problem: Stuck like this for almost 24 hours now… have tons of transactions still to go through and no idea how to get support… tax deadline is fast approaching and I just need someone to fix whatever process is stuck on the back end, but no idea how to get help–very frustrating.

Which exchange/wallet is this regarding? My whole portfolio

How did you import data into this wallet? N/A

What have you tried to fix this so far? Everything I could find and think of. If I had the access to do so myself, this would’ve been fixed in like 10 minutes. But my hands are tied as I can’t seem to get any support attention, except from the AI, which clearly can’t solve this problem.

Hi @789867

This message usually appears when a large bulk action (like deleting many transactions/files) is still being processed in the background, or when several bulk actions were triggered close together.
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You should give the system some time to process these actions. This is generally resolved in a few hours.