I’ve been using this software for a few years now, overall pretty happy, until this year where it is saying I have $0 transactions fees, have only looked at Swyftx and metamask so far. I downloaded a report on swyftx and guess what $1500 in fees. Why have you deleted the fees tracker.
I use all api’s I have recently renewed all apis due to a different issue.
I would say it is on basically every transaction I’ve done. So mostly swyftx and metamask.
Hi @CryptoFUDz
Would you please email support@koinly.io and add this thread as a link in the message?
Just a little note here that if you are referring to the trading fees, they will not be seen in the Cost & Expenses part of the report because they are already included in the cost basis calculations as explained in the article below:
https://help.koinly.io/en/articles/3661467-how-are-exchange-transaction-fees-handled
Thanks but even gas fees on Uniswap aren’t coming up. I’m having to go to ether scan see my overall gas fee is and half guess the conversion rate.
Hello,
as per my knowledge you ,can go with steps
- Check Settings: Verify if the fees tracker was accidentally disabled or moved.
- Update APIs: Ensure all APIs are properly integrated and updated.
- Review Platform Reports: Generate detailed reports from Swyftx and MetaMask to verify transaction fees independently.
- Contact Support: Reach out to the software’s support for assistance with the missing fees tracker and discrepancy in data.
-
Document Transactions: Keep records of fees from each platform for comparison and reference.
I hope this will help you,
Thank you