Hi there i ordered 2020 APL and transfered them to my wallet. I cannot manually mark it as transfered to my wallet.
Same with my NANO.
I also cannot fix my LOKI which were renamed to OXEN. I ordered a tax report but it is still wrong!
Hi Tshiddah,
Have you connected your APL and NANO wallet to Koinly?
You need to import both the sending and receiving wallets for Koinly to see that it is a transfer between wallets.
All OXEN are still being imported as LOKI but the prices are correct so everything is still being calculated correctly. We are working on a big overhaul of our tokens so this will be updated in the coming days.
If you have any further issues with this I would recommend sending us a message via Live chat or email so that we can look at your account directly to help resolve your issues.
Best regards,
Petur
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