I had 4 Missing Purchase History from all from SOL coins. I reached out to support and was told it was from my Coinbase/Coinbase PRO having duplicate enteries. I deleted the wallets, downloaded the CSV files by year from Coinbase and both account/fill CSV by year from Coinbase PRO.
I still have the 4 Missing Purchase History warning, and now I have 4 more. 8 total. I have watched help videos. I have used the AI for suggestions. I need a real person to help.
Its supper frustrating. Really wish Koinly had real time support.
From what I can tell, and what I’ve been told, the problem originates from Coinbase/CBPro. The original problems were SOL coins from Dec 15, 2024; May 17, 2023; May 28, 2023; and the most important one Sept 15, 2022
I had previously used the API, but was told to delete and upload the CSVs
As far as I know I have tried everything that has been suggested to fix the issue.