We are aware of some scam attempts that use our platform to prove the existence of “long lost” funds in your account and steal money from you.
Koinly does not store any funds. We are a tax reporting platform where you can import data using API/blockchain connections, but also input data manually.
We only hold information about transactions and would never ask you to send us money to unlock your funds - we wouldn’t be able to do that even if we wanted, as we do not hold any of your funds to begin with!
Last but not least, please be careful when dealing with individuals claiming that they are Koinly staff. We have seen an increase in the number of forum users trying to impersonate us and ask for your seed phrase. We will never ask for this!
Thanks for your patience and due diligence!