We are aware of some scam attempts that use our platform to prove the existence of “long lost” funds in your account and steal money from you.
Koinly does not store any funds. We are a tax reporting platform where you can import data using API/blockchain connections, but also input data manually.
We only hold information about transactions and would never ask you to send us money to unlock your funds - we wouldn’t be able to do that even if we wanted, as we do not hold any of your funds to begin with!
Last but not least, please be careful when dealing with individuals claiming that they can transfer your cryptocurrency. Koinly will never contact you regarding this and whoever claims that they can, most likely has malicious intentions.
Whenever you have any doubts, please contact us again via our official channels to confirm them.
We will soon be implementing new security features such as email verification to combat this type of scam.
Thanks for your patience and due diligence!