Problem with an API (MEXC)

Koinly Support
1

Hi,

I’ve waitet for some time to reply, hoping this issue would have been solved.

But it is not (sadly).

First: Whats the problem?

I had added an MEXC Wallet a while ago with manual import (CSV) and was happy to try the API now , as it’s integrated: Mexc Global Exchange integration | Integrations | Koinly

However, the API misses many transactions
API: 4 transactions, 2 deposits, 2 withdrawals
vs. CSV 21 transactions, 17 trades, 4 transfers (not even complete as I waited for the API)

Second: Why do I complain?
Yes, I know a can add transactions manually. I use koinly (over accointing btw) to avoid this.
But the real problem is: You say you have MEXC API support, see here: Filing Your MEXC Global Tax Forms | Koinly
I’m trusting on your service. But I can’t at all, if I cant trust you with this single exchange. How do I know that there is not a bunch of manual work in the future?!

So… If you advertise the API support, it should really work. Your answer can’t be “add it manual”. Because then I have to check permantly EACH exchange/wallet, if I might have to add some transactions by hand.

Third: Whats next?

  • Can you understand my issue?
  • Will you solve this BUG before adding new features?
  • How it comes that this is possible? I believe you should have automated tests to compare these kind of issues?

Kind regards
Patrick

2

MEXC API sync broke several weeks ago and as of today it is still broke. I made the mistake of deleting the wallet and adding it again in hopes that it would auto-match 2 transactions, but forgot it was broke and now all my Buy transactions are missing and my entire tax report is busted.

Sigh…

PS - buckle up because you’ll need to review every single transaction to verify that it was recorded properly and double buckle up and get ready to make tons and tons of manual adjustments.