Problem syncying BTC

Hi all
I have been looking for the exchange issues category but didn’ t find.
Describe the problem:
In the latest time 2 accounts based on zpub address are not syncing. Error I get is “Something went wrong while syncing, try again in a few minutes or contact support.”

Which exchange/wallet is this regarding?
It is based on a BTC wallet.

How did you import data into this wallet?
Importing via zpub address.

What have you tried to fix this so far?
I have been retrying all day (not aware if working in the last days)

Any advice welcome.

Thanks and regards

Same with my Bitcoin wallet.Tried to sync with xpup several times.

Created new wallet, also no help. Message:Something went wrong while syncing, try again in a few minutes or contact support.”

Suddenly solved now.
Thanks