Performance / being logged out

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#1

Is anyone else having issues with web site? My account is now stuck updating gains, but also it logs me out within seconds of logging in. I guess demand has skyrocketed following the recent market rises. Would be good to have a status update - perhaps a message on the web site, or on this Discuss site, to set expectations.

Update: 12 hours later, I could log in for a bit, it started updating, then became unresponsive. If it is just me having problems (as nobody else is complaining), koinly please can you look at my account?

#2

Replying to myself, this eventually freed itself up and is working fine now. Anders suggested I try another browser which I found to be working (firefox) but when I then tried chrome again that was working too, so it may just have been time that resolved it.

#3

I am having the exact same issue for the last week: it hangs when changing pages and logs out. Also stuck on “updating gains”. Any solutions suggested? I have tried Firefox, Brave, Edge… and they have the same problem.

#4

I have same issue. This is agnostic as to browser. All have the same issue. I have to kill browser in task manager. Logging back in simply repeats process in Koinly. I am not comfortable in assuming this will “work” its way out of it, given, I have Taxes looming in the rear view mirror.