Older End of year balances dont update after changes

Koinly Support
1

Describe the problem:
The end of the year balances need to be refreshed after wallet changes

Which exchange/wallet is this regarding?
CEX.io and Biannace

How did you import data into this wallet?
API

What have you tried to fix this so far?

I tried to refersh multiple times

2

Hi @oron_ivgy

As soon as you import data or update your wallets the balances are updated. If this is not the case and you need further assistance please reach out to our support team via the in-app chat and share the details of the inacurracies you are referring to.