Missing values on tax report export

Tax Questions
#1

On my tax evaluation report from last year, there are some positions that show zero value. By checking from Coingecko, I see the coin still has a price and in the past transactions page on Koinly app, a price from the API is also there. So why does the value not have a price on the report? E.g. @ CHF0.00 per STT, source: market (StarTerra).

I checked this link: https://support.koinly.io/en/articles/9490067-market-prices-for-xyz-are-missing
But that’s only for when prices are missing from the app, which they aren’t within the transactions page. Howcome there is no value on the excel tax report 2023?

#2

Hey @revinco

Thanks for your message. :wave:t2:

This sounds like one for the team, if you haven’t already please open a support ticket and we can take a look for you:

#3

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