Missing purchase history-Gate.io wallet

Describe the problem:
Missing purchase history for the tokens that were sold

Which exchange/wallet is this regarding?

How did you import data into this wallet?

What have you tried to fix this so far?
Showing as missed for few hours are days. What does it mean.
For the below. I sold everything in Gate.io and transferred. All transactions are in csv file. Still showing as missed.

Hi @uma_maheswara_rao,

Thank you for your patience with us and welcome to the Discuss community!

I appreciate you shining a light on this issue!

I would suggest deleting this wallet and create a new one but this time, download a different file. The partial files you have uploaded may contain only your trades:

We will need the PurseLog file instead, as it contains your entire transaction history.
See here how to get the correct files.

Once you have the PurseLog imported you should be good to go! If you do have any issues following the import of the full history, please do connect with our support team so we can further investigate.

Thank you again and have a wonderful day!

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