Merging a trade issue

*Describe the problem:
The system will not let me merge 2 transactions into a trade. I sent my coins the first day manually to a seller and the seller sent his coins to me the next day manually. It just keeps telling me unable to merge.

Which exchange/wallet is this regarding?
Eternl - CARDANO wallet

How did you import data into this wallet?
API

What have you tried to fix this so far?
Merging it multiple times

Hey @crizzz36

I hope you’re well. :+1:t2:

Are you able to attach a screenshot here so I can take a look at the transactions you’re trying to merge?

could only send one at a time i guess

“Sorry, new users can only put one embedded media item in a post”.is what i get when i try to send the screenshots

Thanks for those @crizzz36 and sorry about the limit on the screenshots!

I think it’s probably easier if I take a look at your wallet, please can you open a ticket here and let me know the number?

https://support.koinly.io/hc/en-us/requests/new