Massive Bug, unable to sync all current transaction from Coinbase even after API re sync

The problem lies on alot of the transactions I have on coinbase that were syncing fine dont anymore, and it requires me to manually uploaded CSV of those transactions.

Coinbase wallet, also I have noticed no "Threshold Token is found on Koinly when I upload the CSV file, I opened a ticket regarding this and I would love somone to contact me back asap.

I used CSV file to upload.

I have deleted and resynced my data from coinbase but the data didnt auto sync all my coins and transactions that I have are more then 10,0000 so I had to manually do it with a CSV. Not what I paid for.