LINK amount not showing up in holdings

Koinly Support
1

Describe the problem:
I have imported transactions from crypto.com and the transaction where I bought a small amount of LINK is showing ok.
However, in holdings it says 0 LINK with the correct cost.
I even tried to add a deposit of LINK manually, and it won’t show up.

Which exchange/wallet is this regarding?
Crypto.com

How did you import data into this wallet?
Import csv.

What have you tried to fix this so far?
Just tried adding a deposit manually, but this one didn’t show up either.

2

Just as an experiment I tried adding a similar transaction but to a different exchange, and then it shows up under holdings, so this seems to be related to the crypto.com wallet.

Thanks!

3

Edit your API settings from crypto.com on Koinly and enable the “Ignore reported balances” option