Ledger Missing purchase history

Describe the problem:
I have purchase ATOM on kraken on 21/10/2020 and later transfer it to ledger nano X, after a while I move it back to Kraken. But Koinly does not recognize this. I have tried to remove and add ledger data again and again but the same issue appear.

Which exchange/wallet is this regarding?
kraken and ledger nano x

How did you import data into this wallet?
manually with csv data

What have you tried to fix this so far?
remove and re-add data

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