Koinly's Cardano API not picking up all transactions during sync

Describe the problem:
When synchronizing any of my Cardano wallets after mid/late November 2025 not all transactions are being added. Appears that it may not be adding Cardano Native Tokens transactions but could be other transactions as well. See below for Koinly error:


Wallet: Ledger Cold-Vault (Cardano (ADA))
Transactions: 405
Imported with: API

  1. The API is currently experiencing some issues (). Please try again shortly
  2. 26 transactions have been added manually
  3. This API has certain limitations:

Which exchange/wallet is this regarding?
Cardano

How did you import data into this wallet?
API

What have you tried to fix this so far?

  1. Tried a full resync - Unsuccessful (same issue)

Hi @Chuck

Would you please reach out to our support team via the in-app chat to have a look at this?

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