I used an exchange last year that no longer works in my country. They’ve exported the data but it doesn’t match your format. In re-mapping everything, it’s showing all my transactions as zero-sum but I have transaction records. How can I resolve this?
Hi @Ash_123
Can you send us the file you are working on to our support e-mail? We can take a look and advise you of the errors/help in formatting the file.
You can also see our csv headers here -
https://support.koinly.io/hc/en-us/articles/9914912005916-How-to-create-a-custom-CSV-file-with-your-data
I’ve emailed the file. Thanks!
This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.