Importing - Mapping Transactions

I used an exchange last year that no longer works in my country. They’ve exported the data but it doesn’t match your format. In re-mapping everything, it’s showing all my transactions as zero-sum but I have transaction records. How can I resolve this?

Hi @Ash_123

Can you send us the file you are working on to our support e-mail? We can take a look and advise you of the errors/help in formatting the file.

You can also see our csv headers here -

I’ve emailed the file. Thanks!

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