Customer Support sucks la

Koinly Support
#1

Describe the problem:
A message to your Customer Avoidance Department. I have sent numerous emails to you regarding a problem I am having when trying to sync an account. The update is totally incorrect stating I still hold coins I dispersed of 8 months ago. Thus my future tax statement would be incorrect
For the last 2 weeks I have been persistently reaching out to customer services trying to resolve the matter but all I recieve is WHITE NOISE - NADA! Very. Frustrating Thank you guys

Which exchange/wallet is this regarding?
Revolut

How did you import data into this wallet? The Koinly Sync option

What have you tried to fix this so far?. Improper use of the English language
Tried everything that’s why I’m reaching out to the Customer Avoidance Team

#2

Hey @treetimeshaun

Thanks for reaching out. :+1:t2:

We do have a delay as we’re in our busiest period of the year, but the longest wait time is 3-4 days, so let’s try and find out what’s going on.

I’ll DM you for your more info, if you click your profile pic at the top right, you should see the message there.

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