Customer service with fraud deparment

**Describe the problem:**Scam and fraud

**Which exchange/wallet is this regarding?**Bitcoin

**How did you import data into this wallet?**I didn’t

What have you tried to fix this so far? Looking for the department for help !

Hi @Richard_Guenette

Thanks for reaching out. :wave:t2:

We are aware of some scam attempts that use our platform to emulate the existence of “long lost” funds in your account and steal money from you. :frowning:

Koinly does not store any funds. We are a tax reporting platform where you can import data using API connections, but also input data manually.

Please reply here with any questions and please continue to report any suspicious activity to us. If you have sent funds to an unknown third party, please consider reporting the matter to your local police authority.

Last but not least, please be careful when dealing with individuals claiming that they can transfer your cryptocurrency. Koinly will never contact you regarding this and whoever claims that they can, most likely has malicious intentions.

You can read more about it in our article Beware of scam attempts.

Please let me know if you have any other questions. :+1:

contact [redacted] if you have been hurt by trading platform or various fraud they will help you recoup your asset back.