Cost basis missing from KuCoin account

Describe the problem:
Last year a made a number of purchases on KuCoin using Stable coins sent to KuCoin from other exchanges such as Coinbase. KuCoin cannot find the cost basis.

Which exchange/wallet is this regarding?

KuCoin
How did you import data into this wallet?
I deposited Stable coins and other coins into my KuCoin wallet that were purchased on other exchanges.

What have you tried to fix this so far?
Tried importing directly from CSV files.

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