Can't merge multiple NFT "send" with token deposit for a bulk sale

Koinly Support
1

Describe the problem:
I sold 20 NTFs for a bulk price. They left at the same time and tokens were deposited shortly after. I have updated the cost basis and “worth” on each NFT manually, but I still cannot merge the multiple NFT sends with the token deposit.

Which exchange/wallet is this regarding?
MetaMask

How did you import data into this wallet?
Automatic/API

What have you tried to fix this so far?
Updated cost basis and worth manually. This merge has worked for me in the past in other multi-NFT transactions, but not this time.

2

Hey @Un_Known

Thanks for your message. :wave:t2:

Can I just get you to check a couple of things first

  • Are the NFTs from the same collection? I.e. CATNFT#1, CATNFT#2
  • Are they all happening on the same day?
3

Yes, they are all different token numbers as part of the same collection as you describe above. All happened within 1 minute of each other, all on the same day (including incoming coin/token for payment.)

4

Thanks @Un_Known :+1:t2:

Can you DM me your Koinly email address and I’ll take a look for you? :+1:t2:

5

Where is the DM feature in this webpage? Sorry, can’t find it.

6

@Un_Known I’ve DM’d you, you should be able to click your profile pic at the top right to find the message. :+1:t2: