koinly has become worst , even if talk to support they just send all info we already have referring to the blog posts like we never read that , we contact to support team after trying everything but they waste our time referring to blog post we already aware of , its so disappointing
you just posted the exact information that all of the individuals have being using which does not currently work, that is the reason for existence of this thread.
I’m having the same issue and error message when attempting the csv import. No obvious “asset” tab/selection under ‘derivatives > trading history’ on bybit despite Koinly’s request. What a mess.
Bybit allows its users to export a wide variety of CSV files but the ones which are exported by the users do not contain the data that we need to process your taxes.
Would you please contact ByBit support and request 3 files from them:
Spot Asset History
Derivative Asset History
Earn Asset History
Please be explicit in your request. If you receive a message saying that you can now download the files yourself, please reply to them that the files you requested are not available anymore.
These are the files that we need.
We are working on fixing this but it may take some time as there are quite a lot of files and not all contain what we need.
Instead of sending the requested csv files ByBit told me to use the “Tax API” (I did not even know this existed - I have never seen it and it is not mentioned on the API page!).
I have created more than 24 hours ago Buybit Tax API and configured the Bybit API in Koinly. Still the API isnt working. “Access denied, check your API keys.”
Same problem here. Bybit API isnt reporting any trades before December 31, 2023. And CSV files are not working either. Says I need to “MAP FILE”. what am i supposed to do now