BNB incorrect address from Trust Wallet using Binance Smart Chain

Koinly Support
1

Describe the problem:
I tried to add several BNB balances from different wallets and the incorrect address error kept showing when it tried to sync.

Which exchange/wallet is this regarding?
Trust Wallet and Atomic Wallet

How did you import data into this wallet?
used Binance Smart Chain and copied the BNB deposit addresses from both wallets into the two forms

What have you tried to fix this so far?
I tried using Binance DEX to import as another user suggested this but that also showed the error message when syncing

Thanks.

2

Hello,

I just tried to replicate this error with my Trust Wallet and Koinly and I can’t see any problem. When you say “forms” what do you mean by that?

It might be a good idea to create a ticket in Koinly support and we can assist you privately after seeing some screenshots and checking your account.

Kind regards,

Anakin

3

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