Binance help required


My balances are accurate on the dashboard, until I add Binance to my wallets

The Binance csv file is doubling my holdings which and making the Koinly software calculate gains that I didn’t make.

I need help please any information would be nice.

Living in Ontario so I cannot sulu c the API.

Best regards,

Hey @ChadLock !

Sorry you are having issues there. Just want to give you a few pointers.

Gains can be generated on withdrawals if transfers aren’t matched together. This happens if you have timezone discrepancies between API wallet and CSVs. API transactions and Koinly transactions are in UTC by default so you will want to select your time-zone when uploading the CSV to make sure we convert it to UTC. Do not worry, when generating reports for you, we revert back to the time-zone of your jurisdiction.

You will also want to make sure you download and upload your CSV according to the instructions here

To look into this in more details with you, I suggest you also reach out to [email protected] , we will be able to look into your account and see what went wrong and help you out :slight_smile:

Waiting to hear from you there, cheers!

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