Base network failed syncing using trust wallet

Unable to sync base wallet to koinly I’ve tried deleting and re adding, multiple sync attempts and still no result!

Which exchange/wallet is this regarding?
Trust wallet

How did you import data into this wallet?
API, koinly sync feature

What have you tried to fix this so far?
Syncing again and deleting and reinstalling the wallet

2 Likes

I am having same issue. I jsut added my base wallets and it does not sync. Just keeps failing. Tried multiple times

Hi @Matthew_Davis

The issue with Base wallets should be resolved now.

I am facing the same issue with Base network on my Trust Wallet when using API. All other networks on this wallet syncs correctly. I tried deleting and re-adding this base wallet both inside the trust wallet, and also as a separate base wallet. All these new sync attempts give the same error and no transactions are synced. I tired multiple times over the past week. My other base wallets within other Trust wallets are syncing correctly. Its only this one particular base wallet address giving this issue.

Hi @kannan1337

If you have recreated your wallet and you still have this issue, please first double-check your address on the explorer and then reach out to our support team via the in-app chat if you haven’t already.

Yes, I have re-created and double checked the address. I opened a ticket with the support team and I am waiting on a fix.

Thanks for doing that!

I cant find an option to report this: This user impersonating koinly support and sending possible malicious link, pretending it to be a response to this post.

Hi @kannan1337

Thanks for reporting this.

It has been taken care of.