Avalanche C-Chain API Sync: incomplete transactions. Only fetching incoming/outgoing NFTs

[Lazerthelazy]

Describe the problem:
Avax C-Chain
Since Dec 1th ~5pm UTC
Only NFT transactions show up (after API sync, which doesnt show an error).
NFT transactions which show up, only consist of NFT transfer. No AVAX/WAVAX, which was involved gets fetched.
No listing/delisting transactions are fetched.
Made one swap, and only the receiving AVAX gets fetched. Not the outgoing ERC20 token.

Which exchange/wallet is this regarding?
Avax C-Chain

How did you import data into this wallet?
API Sync

What have you tried to fix this so far?
Resyncing

[Eliot_Menendez]

Same issue here, please update.
API Error: Page token is invalid or expired

[Mathias]

Hey @Lazerthelazy

Thank you for letting us know about this.

We’d need to have you reach out to us on [email protected] in order to investigate why your transactions are not being imported. I hope that makes sense.

In your ticket, can you please expand in more detail on the exact wallet, and more info on missing (NFT) transactions / listing/delisting txns / the swap you mentioned?

It would help us a great deal if you could include some screenshots!

Our (advanced) Technical Team will then take it from there.

If you’d like your ticket to be prioritized, please mention the ID number in your reply to this thread.

Best,

Mathias