XUMM XRP not imported

Describe the problem:
I used the XRP address provided in the XUMM wallet and 0 transactions/assets were imported. There was no error in the syncing process.

Which exchange/wallet is this regarding?
Xumm

How did you import data into this wallet?
Using the XRP address for the wallet.

What have you tried to fix this so far?
Nothing

Hi soletiq,

Thank you for notifying us.

You mention using an XRP address. Can you instead please use the Xumm public address, as explained in our integration article here?

Hello,
I watched the video, that is the address I used.

I still see no transactions/coins even though XRP is in the wallet.